Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers by Dee Ann Turner
- Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers
- Dee Ann Turner
- Page: 224
- Format: pdf, ePub, mobi, fb2
- ISBN: 9780801094361
- Publisher: Baker Publishing Group
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Dee Ann Turner began her career at Chick-fil-A, Inc. more than thirty years ago. In 2001, she became Chick-fil-A's first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She retired in 2018 after thirty-three years of service. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy's National Leadership and Character Symposium, among others. Turner lives in Atlanta, Georgia.
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and how to apply them to win the hearts of employees and customers. Win With Who. To win in the marketplace, selecting and keeping extraordinary talent is Extraordinary talent flourishing in a remarkable culture will create amazing The difference between an amazing customer service and a poor customer
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